Frequently Asked Questions
Quick answers to common questions. Can't find what you need? Contact us.
What is Reverse Osmosis purification?
Reverse Osmosis (RO) forces water through a semi-permeable membrane that removes dissolved solids, bacteria, viruses and impurities. We then remineralise for taste and apply final disinfection.
Is your water safe to drink?
Yes. Our water is produced under controlled conditions with final disinfection. Quality claims and certificates are available on request and subject to verification.
Where do you deliver?
We serve businesses and households across Limpopo and Gauteng. Contact us to confirm coverage for your specific address.
Is there a minimum order?
Minimums vary by product and service. Contact us via WhatsApp for a tailored quote based on your volume.
How does the refill service work?
Bring your own container to a refill station, or host a station at your premises. We handle installation, servicing and reporting.
Can you do custom-branded bottles?
Yes, for hospitality and corporate clients. Minimum quantities apply. Contact us to discuss.
Can I get a Certificate of Analysis?
Yes. Batch-level Certificates of Analysis are available on request for qualifying orders.
What payment methods do you accept?
EFT, card and cash on delivery (selected areas). Terms available for approved corporate accounts.